FAQ
1. How long does order processing take?
Each piece of wall art is made to order to guarantee the highest quality. Order processing typically takes 1-2 business days before it is prepared for shipment.
2. How long does delivery take?
Delivery times depend on the destination:
- United States: 5-8 business days after shipping.
Once your order has been shipped, you will receive an email with a tracking number so you can monitor your package’s progress.
3. How much does shipping cost?
Shipping costs are automatically calculated during checkout, based on the delivery destination and package size. Shipping is free on orders above $100.
4. Can I track my order?
Yes! After your order has been processed, you’ll receive an email with a tracking number so you can monitor your package every step of the way.
5. What payment methods do you accept?
We accept PayPal, Stripe, Klarna and all major payment methods, including credit and debit cards (Visa, MasterCard) and mobile payments (Apple Pay, Google Pay).
6. Can I Cancel or Modify My Order?
Yes, you can cancel or modify your order as long as it has not yet been processed. If you need to make changes, please contact us as soon as possible at info.canvasinspire@gmail.com.
7. Do you offer returns and exchanges?
Yes, we offer a 100-day return policy. If you’re not satisfied with your product for any reason, contact us within this period to discuss next steps.
8. How do I care for Canvas Inspire wall art?
Our wall art is durable and fade-resistant, but to maintain its quality, we recommend avoiding direct sunlight and moisture. You can gently clean the surface with a dry or slightly damp cloth to remove dust.
9. Do you collaborate with artists?
Yes, we actively collaborate with artists. If you’re interested in partnering with us, email us at info.canvasinspire@gmail.com.
10. Can I order custom sizes?
Yes! We offer custom-sized wall art to fit your specific needs. Contact us with your requirements, and we’ll do our best to accommodate them.
11. Can I order personalized wall art?
Absolutely! We create personalized wall art that makes a perfect gift or a unique decoration tailored to your preferences. Contact us to discuss the details!