Hi there!
Not completely satisfied with your order? No worries – we offer a 100-day hassle-free return policy. Here's a quick guide on how to return your product step by step:
Notify Us About the Return
You have 100 days from the date of delivery to let us know you’d like to return your product. Simply send us an email at info.canvasinspire@gmail.com.
Ship the Items Back
Within 14 days of notifying us, please return the products to the address we provide via email. We'll ensure the return address is as convenient as possible for your location.
Make sure to include a completed return form, which you can find here: [link to the return form]. Please carefully package the items to prevent damage during transit, preferably using the original packaging.
Return Costs
Return shipping costs are covered by the customer.
Refunds
We’ll issue a refund within 14 days of receiving the returned product. However, we reserve the right to refuse a refund if the product is damaged.
Return Exceptions
Not all products are eligible for return. This includes digital content like downloadable artwork. Returns may also be declined if the product was stored inappropriately, leading to damage or diminished quality.
Protecting Your Items
Please ensure the item is securely packaged to avoid damage during transit. Using the original protective packaging is highly recommended to maintain the product's integrity.
Need More Information?
If you’d like to learn more about our return process, check out our full Return Policy available in our Terms & Conditions. Got questions? Feel free to contact us at info.canvasinspire@gmail.com.
We’re here to help!