We Ensure Quality, But If There's an Issue, Here's How to File a Claim
At Canvas Inspire, we strive to meet the highest quality standards. If something doesn’t meet your expectations, you can file a claim. Below is a step-by-step guide to help you through the process.
Notify Us About the Issue
If you receive a defective or incorrect product, contact us via email. Send your message to info.canvasinspire@gmail.com, including a description of the issue, photos of the product, and your order number.
Claim Review
Once we receive your claim, we’ll review it within 14 days and get back to you with the next steps.
Replacement or Refund
If your claim is approved, you can choose between a replacement product or a full refund. The refund or shipment of a new product will be processed promptly after the claim is resolved.
Return Shipping Costs
If the claim is accepted, we will cover the costs of returning the defective product.
Your satisfaction is our priority – let us know how we can help!